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Optional Services – Extend Your Shipping Choices

DHL offers a wide range of Optional Services - from non-standard deliveries and billing options to climate neutral shipping. In this way, we give you the flexibility to choose the service that best fits your needs when using our express delivery services worldwide.
Please note that not all Optional Services are available with every shipment or in every country.

Additional charges for Optional Services.

Optional Service How We Charge Additional Charge
Shipment Insurance By shipment value £12.00 or 1.5% of stated shipment value if higher
Extended Liability Per shipment £3.00
GOGREEN Climate Neutral By shipment weight International: £0.09 per kg; Domestic: £0.02 per kg, Subject to a minimum charge of £0.09 per shipment.
Shipment Preparation Variable Variable
Payable Packaging Per item Variable
Saturday Pickup Per shipment £0.35 per kg, subject to a minimum charge of £18.00
Saturday Delivery Per shipment £0.35 per kg, subject to a minimum charge of £30.00
Hold for Collection Per shipment No charge
Neutral Delivery Per shipment £16.00
Direct Signature Per shipment £4.00
Duties and Taxes Paid Per shipment £16.00
Change of Billing Per invoice £9.00
Valid from January 1, 2019
Optional Services and Surcharges are in addition to applicable transportation charges. They will be billed in accordance with the published rates current at the time the shipment booking is made.

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