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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges apply:

Description Surcharge (£)
Remote Area Services £0.35 per kg, subject to a minimum charge of £17.50 per shipment
Dangerous Goods in Excepted Quantities £4.00
Limited Quantities By Road £16.00
Full Dangerous Goods £64.00
Dry Ice (UN1845) £8.00
Lithium Batteries Section II (PI966, PI969) £4.00
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section IB, II (PI965) £64.00
Biological Substances (UN3373) No charge
Oversize Piece £70.00
Non-Stackable Pallet £130.00
Address Correction £9.00
Data Entry £2.50
Elevated Risk £15.00
Restricted Destination £22.00
Exporter Validation £22.00
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (£)
Address Correction £4.50
Valid from January 1, 2019

Should you have any questions on surcharges please contact usContact Us.