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Energy Mining Solutions

DHL understands the unique challenges associated with mining operations. Whether it is the mining of oil sands, coal, uranium or minerals, sources are becoming more remote and difficult to access, with high operating costs and low levels of labour availability. In addition, transporting extracted product is expensive. Mining operations are also under constant pressure to maximise profitability, particular when experiencing fluctuations in the external economic environment.

DHL can help you consolidate your supply chain to increase asset utilisation with better material availability, resulting in higher uptime for equipment and operations and higher productivity for your teams. And we can manage your 3PL transporters or provide outsourced freight solutions, giving you cost-effective choices for optimising the movement of extracted materials to processing plants, ports and beyond.

For parcel, letter or document, shipping or tracking enquiries contact DHL Express or call customer services on +44 (0) 844 248 0844

Extended Supply Chains Supporting Remote Locations

New projects are frequently being implemented in increasingly remote and difficult geographies with significant political challenges, where key logistics providers lack operational experience and infrastructure.

Short Planning Horizons

As with any major project environment, engineering changes are planned and implemented at short notice, impacting on material planning horizons.

Less Developed Preventative Maintenance

Keeping mines operational and productive is key to maintaining productivity and profitability. In more remote locations, preventative maintenance processes are often less well developed. As such the supply chain can become more reactive, with associated increase in cost and decrease in delivery performance.

Fragmented Supply Chains

Traditionally mining companies have passed responsibility for materials provision down through the supply chain - often losing control and visibility of materials.

Materials don’t always reach engineering staff on time, to plan, reducing productivity and hence plant availability.

Different Responsibilities to Engineering Equipment Manufacturers

Some equipment manufacturers already provide robust supply chains to support their machinery in the field. However, these solutions cover only a selective area of materials provision to support a mine site.

The High Cost of Moving Extracted Product

With mining operations, the largest expense is typically associated with transporting extracted product from the mine site to processing sites or to ports.

Capital Project Logistics & Transportation

The massive scale of capital projects in the energy mining sector often results in highly fragmented supply chains. Responsibility for supply chain management has historically been divested to a large number of different sub-contractors from different regions and countries. In this way, mining companies often lose control and visibility of the supply chain and cannot easily track the flow of materials. Materials don’t get to the engineering staff on time, reducing productivity and preventing projects from coming in on time and on budget.

The DHL end-to-end approach to supply chain management helps you take back control of your supply chain. Through careful planning, design and management, DHL can create a supply chain that gets the right materials to the right workers at the right time. Our services can reduce build costs and increase worker productivity by up to 40% or more, improving the time and cost certainty of your project.

Learn more about our capital project logistics and transportation services

Inbound-to-Operations (MRO)

Inbound-to-operations, also known as materials re-supply or maintenance, repair and operations (MRO) is critical to energy mining operations. Keeping the right equipment and parts on-site to repair and maintain production equipment is a balancing act. You need to keep the site running and the engineering teams productive while minimising unnecessary overhead.

DHL inbound-to-operations (MRO) solutions involve sourcing and supplying materials when and where they’re needed to optimise plant and staff productivity and increase plant availability. Our expertise includes planning, managing inventory and coordinating deliveries from a wide variety of suppliers to help improve efficiencies and reduce costs. We give mining companies real-time visibility of every part in the materials ‘pipeline’ while streamlining the complex, resource-intensive supply chain for the most cost effective solution.

Learn more about our Inbound-to-Operations (MRO) solutions and services

In-plant Services

In-plant logistics services for the oil and gas industry includes a range of operations that occur within our customers’ facilities and property fence lines. DHL is dedicated to achieving the highest level of safety when operating on your site. We can support your team - or be your team - by handling labour management, warehousing, yard management, plant and tool store management, railcar switching and cleaning, and many more.

Our first step is often to assess the effectiveness of your existing supply chain. We work to understand where you are currently, and more importantly, where you need to be. We offer solutions to help you cut costs, increase productivity, and get the best out of your most valuable resource: your people.

DHL's in-plant site logistics services are not about taking control - they are about giving you more control. Quality and safety are part of our culture, and we invest substantial time building consistent processes and training to achieve our goal of zero recordable incidents.

Learn more about our in-plant services


Many materials within the oil and gas markets are expensive, potentially dangerous and intended for specific uses only. Whether compliance relates to Health Safety Security Environment (HSSE), the Foreign Corrupt Practices Act (FCPA), or other national or international compliance legislation, DHL is committed to following the strictest standards in managing your materials supply chain, irrespective of location. These standards are applied to both DHL’s own teams and direct supply chain activities, as well as to DHL’s sub-contractors and suppliers operating as part of your broader materials supply chain (e.g. transportation sub-contractors, specialist suppliers, customs agents, etc).

DHL operations are run in a manner acceptable to local communities and governments. Our solutions comply with the relevant laws and regulations and we take any additional measures we consider necessary to ensure continuous improvement in safety, security, health and environmental performance and compliance. It is worth noting that all of DHL’s staff involved in the Energy sector undergo rigourous FCPA compliance, Code of Conduct, Anti Competition, Anti Corruption and HSSE training to ensure that standards are never compromised.

Learn more about our HSSE capabilities
Learn more about our compliance capabilities

Procurement Services

We provide a range of services, from procurement consulting and outsourcing, to an integrated service combining procurement and logistics management, to ensure that procured products are delivered when and where they are required.

DHL's procurement specialists can deliver substantial cost savings on a wide range of core and non-core products (non-technical); everything from consumables and work wear, to operational spare parts and equipment. By leveraging DHL's global reach and supply chain expertise, we can effectively manage the risks associated with global sourcing and integrate procurement activities with material logistics and delivery - removing fragmentation from the supply chain and providing clarity of accountability.

Learn more about our procurement services

Lead Logistics Provider (LLP)

At DHL, being Lead Logistics Provider (LLP) means instigating and managing change across your entire supply chain to meet changing business and customer demands. We do this by bringing continuous improvement and cost reduction, introducing lean logistics processes and optimising logistics networks.

As a Lead Logistics Provider (LLP), DHL is responsible for planning and implementing tailored supply chain solutions that optimise performance, cost and development of supply chain functions, transactions, systems and logistics suppliers. We establish service level agreements across the supply chain, and can even provide one contact point and one invoice. Our approach also involves the management, optimisation and execution of inbound and outbound logistics, including the implementation of origin-based networks.

Within the Energy sector, the LLP approach can be applied to upstream and downstream operations, from capital project logistics through to operational support - managing all aspects of the materials supply chain on an integrated basis from national and international suppliers through to on and off-shore worksites.

A successful LLP is built upon a strong and effective partnership arrangement with our customer to deliver value to their business, and encompasses a whole range of skills and experience that we deploy to meet the needs of your business.