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Oil & Gas Downstream Solutions

Designing, implementing and operating supply chains that support the construction of new oil refineries, petrochemical plants and product distribution facilities or the operation of existing facilities takes supply chain management expertise with global reach and proven capability.

At DHL, we specialise in sourcing supplies from around the world. We are the experts in managing numerous international and local vendors and streamlining the inbound flow of materials into new build projects or existing plants, to aid in construction, maintenance, repair and operations. In addition, we can add tremendous value to the outbound supply chain by integrating finished product packaging, storage, handling and distribution services into a truly end-to-end supply chain solution. Whether your business involves processing, refining, production or distribution, DHL helps to optimise your supply chain and increase plant and staff productivity through ready access to supplies, while supporting your focus on health and safety.

For parcel, letter or document, shipping or tracking enquiries contact DHL Express or call customer services on +44 (0) 844 248 0844

Specific & Complex Logistics Requirements

Oil and gas projects, be they upstream or downstream, are capital intensive and complex with very specific logistics requirements.

Global Footprint & Integrated Logistics Solutions

Oil and gas companies need logistics services providers with a global footprint and the ability to provide integrated solutions across the supply chain.

Significant Industry Liabilities

Oil and gas companies risk significant liabilities associated with violation of anti-corruption, health and safety and environmental legislation and regulation.

Remote & Difficult Geographies

New projects are increasingly implemented in remote and difficult geographies with significant political challenges, where key players lack operational experience and infrastructure.

Minimising Downtime & Improving Productivity

Maximising the productivity and availability of upstream and downstream facilities and infrastructure is key to delivering financial returns. There is increasing focus, therefore, on increasing the efficiency of the materials supply chain which support maintenance, repair and operations, to reduce the cost and complexity of supply while ensuring critical items are available at a moment’s notice.

Packaging for Finished Product Distribution

Cost-effective finished product packaging, storage, handling and distribution is the final step in an effective supply chain.

Capital Project Logistics & Transportation

The massive scope of capital projects in the oil and gas downstream sector often results in highly fragmented supply chains. Responsibility for supply chain management has historically been divested to a large number of different subcontractors from differing regions and countries. In this way, Oil & Gas companies often lose control and visibility of the supply chain and cannot easily track the flow of materials. Thus, materials don’t get to the engineering staff on time, reducing productivity and preventing projects from coming in on time and on budget.

The DHL end-to-end approach to supply chain management helps you take back control of your supply chain. Through careful planning, design and management, DHL can create a supply chain that gets the right materials to the right workers at the right time. Our services can reduce build costs and increase worker productivity by up to 40% or more, improving the time and cost certainty of your project.

Learn more about our capital project logistics and transportation services

Downstream Storage, Handling & Distribution

Moving, storing, packaging and blending products for distribution is a complex process. Traditionally these activities have been carried out by the producers themselves. However, with resource shortages, for most downstream oil and gas operators, internal resources can be more valuable when focused on core competencies.

At DHL, we offer the expertise to cost-effectively manage everything from in-bound and out-bound transportation, to packaging, blending and warehousing activities. By integrating these services, we can help reduce your costs, improve your flexibility and deliver your products to market more efficiently and effectively. All of our services ensure complete visibility and control over your inventory, while maintaining exemplary standards of HSSE commensurate with your own expectations and performance.

Learn more about our downstream storage, handling & distribution solutions and services

Inbound-to-Operations (MRO)

Inbound-to-operations, also known as materials re-supply or maintenance, repair and operations (MRO), is critical to downstream oil and gas operations. Keeping the right equipment and parts on-site to repair and maintain production equipment is a balancing act. You need to keep manufacturing running and engineering teams productive while minimising unnecessary overhead.

DHL inbound-to-operations solutions (MRO) involve sourcing and supplying materials when and where they’re needed to optimise staff productivity and increase plant availability. Our expertise includes planning, managing inventory, collecting or coordinating deliveries from a wide variety of suppliers to help improve efficiency and reduce costs. We give oil and gas companies real-time visibility of every part in the materials ‘pipeline’ while streamlining the complex, resource-intensive supply chain for the most cost effective solution.

Learn more about our inbound-to-operations solutions and services


Many materials within the oil and gas markets are expensive, potentially dangerous and intended for specific uses only. Whether compliance relates to Health Safety Security Environment (HSSE), the Foreign Corrupt Practices Act (FCPA), or other national or international compliance legislation, DHL is committed to following the strictest standards in managing your materials supply chain, irrespective of location. These standards are applied to both DHL’s own teams and direct supply chain activities, as well as to DHL’s sub-contractors and suppliers operating as part of your broader materials supply chain (e.g. transportation sub-contractors, specialist suppliers, customs agents, etc).

DHL operations are run in a manner acceptable to local communities and governments. Our solutions comply with the relevant laws and regulations and we take any additional measures we consider necessary to ensure continuous improvement in safety, security, health and environmental performance and compliance. It is worth noting that all of DHL’s staff involved in the Energy sector undergo rigourous FCPA compliance, Code of Conduct, Anti Competition, Anti Corruption and HSSE training to ensure that standards are never compromised.

Learn more about our HSSE capabilities
Learn more about our compliance capabilities

Procurement Services

We provide a range of services, from procurement consulting and outsourcing, to an integrated service combining procurement and logistics management, to ensure that procured products are delivered when and where they are required.

DHL's procurement specialists can deliver substantial cost savings on a wide range of core and non-core products (non-technical); everything from consumables and work wear, to operational spare parts and equipment. By leveraging DHL's global reach and supply chain expertise, we can effectively manage the risks associated with global sourcing and integrate procurement activities with material logistics and delivery - removing fragmentation from the supply chain and providing clarity of accountability.

Learn more about our procurement services

Lead Logistics Provider (LLP)

At DHL, being Lead Logistics Provider (LLP) means instigating and managing change across your entire supply chain to meet changing business and customer demands. We do this by bringing continuous improvement and cost reduction, introducing lean logistics processes and optimising logistics networks.

As a Lead Logistics Provider (LLP), DHL is responsible for planning and implementing tailored supply chain solutions that optimise performance, cost and development of supply chain functions, transactions, systems and logistics suppliers. We establish service level agreements across the supply chain, and can even provide one contact point and one invoice. Our approach also involves the management, optimisation and execution of inbound and outbound logistics, including the implementation of origin-based networks.

Within the Energy sector, the LLP approach can be applied to upstream and downstream operations, from capital project logistics through to operational support - managing all aspects of the materials supply chain on an integrated basis from national and international suppliers through to on and off-shore worksites.

A successful LLP is built upon a strong and effective partnership arrangement with our customer to deliver value to their business, and encompasses a whole range of skills and experience that we deploy to meet the needs of your business.

Packaging Services

DHL offers packaging services as part of an end-to-end supply chain solution. We have the expertise to package final products including liquid and solid chemicals, petrochemicals, lubricants and polymeric materials.

DHL has the expertise and experience to fulfil your packaging, blending and drumming operations and to integrate these functions with your storage, handling and distribution supply chain solution, helping reduce your overall costs and move your products to market faster. DHL's packaging services are highly cost effective and provide full item level and batch traceability

Expanded Aviation Services in Remote Locations - West Africa and Caspian

When you work with DHL in West Africa or the Caspian, you can take advantage of our exclusive aviation services and regional distribution network in these regions.

DHL is one of the only logistics companies to support the air transport of oil and gas freight in the West African and Caspian regions. Every day, our aircraft carry oil industry freight up and down the coast of West Africa and into the Caspian, providing our energy clients with exclusive access and the ability to do business in these regions of the world.

Learn more about DHL's air freight services

Manpower, Travel and Administrative Support Services - Hull Blyth Angola

DHL offers specialised manpower, travel, shipping, maintenance and other administrative support services designed exclusively for the oil industry, saving our customers the hassle of securing these essential services from multiple local providers. In Angola, the services are available through Hull Blyth Angola, part of the DHL group of companies. DHL also offers rig and supply vessel agency services in other areas of the world, including the UK and Singapore.

Oil companies, resupply companies, drilling companies and seismic survey companies in Angola trust DHL to provide the labour needed to fuel the success of on and offshore operations. As the largest manpower service provider in Angola, DHL provides the country’s oil industry with 2,000 to 3,000 workers each year. DHL recruits, trains and takes legal responsibility for radio operators, welders, rigging specialists and other semi-skilled and unskilled workers, freeing oil industry companies from staffing tasks and allowing them to focus on core competencies.

Additionally, DHL offers meet and greet, crew change and travel arrangement services for employees who enter and exit the country for the purpose of working on Angola’s offshore rigs and onshore supply bases. From arranging work visas prior to workers’ arrival, to providing transportation to and from the airport, to arranging overnight and short term accommodations, DHL makes sure workers get to work and back home safely and on time.

In Angola as well as the UK, Singapore and other parts of the world, DHL provides rig and supply vessel agency services exclusively to the oil and gas industry. These services include the chartering of vessels as well as securing husbandry, bunkering and pilot services to operate the vessels. Our extensive expertise in coordinating these services can save you time and effort, while ensuring your access to the equipment and support staff you need to keep operations running smoothly.

In-plant Services

In-plant logistics services for the oil and gas industry includes a range of operations that occur within our customers’ facilities and property fence lines. DHL is dedicated to achieving the highest level of safety when operating on your site. We can support your team - or be your team - by handling labour management, warehousing, yard management, plant and tool store management, railcar switching and cleaning, and many more.

Our first step is often to assess the effectiveness of your existing supply chain. We work to understand where you are currently, and more importantly, where you need to be. We offer solutions to help you cut costs, increase productivity, and get the best out of your most valuable resource: your people.

DHL's in-plant site logistics services are not about taking control - they are about giving you more control. Quality and safety are part of our culture, and we invest substantial time building consistent processes and training to achieve our goal of zero recordable incidents.

Learn more about our in-plant services